A: InstaNote replaces both, and combines them into one platform, which is what sets it apart. Most tools force a choice: dictate and edit manually or go fully ambient. InstaNote gives providers both modes in a single solution and lets them switch between ambient capture and voice dictation based on the visit, the setting, or personal preference, without changing their workflow or toggling between systems.

Notes are EHR-ready and returned in real time, and the platform adapts to individual provider style, terminology, and specialty over time. For health systems, that means a single deployment covers the full range of provider preferences, from those who want fully a passive experience to those who prefer to actively guide their documentation. No parallel tools, no redundant contracts, no retraining when providers work across departments.

A: Most organizations are live within days, not months. InstaNote requires minimal training — providers typically see immediate time savings from their first session. It integrates with most major EHRs out of the box and is designed to fit existing workflows without requiring process changes at the department level. Health systems have successfully deployed InstaNote across inpatient and outpatient settings simultaneously, including across multiple specialties and locations in a single implementation cycle.

A:  Yes – notes can be returned via EHR interface, fax, printer, file drop, or from our web-based application InQuiry.

A: InstaNote supports a broad range of specialties and care settings, including hospitalist medicine, pediatrics, primary care, and multi-specialty group practices, across both inpatient and outpatient environments. It adapts to specialty-specific documentation requirements and provider preferences, including terminology, note structure, and dictation style, making it effective across diverse teams within the same health system deployment.

A: The outcomes our health system partners report are consistent: reduced documentation time of 30–40 minutes per provider per day, improved documentation compliance and faster report turnaround. Beyond individual time savings, organizations see measurable gains in provider satisfaction, with waiting lists of clinicians requesting access, and reductions in after-hours charting that directly address burnout. Because InstaNote integrates with RCM workflows, teams also report downstream improvements in coding accuracy and revenue cycle efficiency.

A: InstaNote is built on DeliverHealth's eSOne platform, which is HITRUST certified — one of the most rigorous security frameworks in healthcare. HITRUST certification means our platform meets comprehensive requirements across privacy, security, and regulatory compliance, including HIPAA. All data transmission and storage follow enterprise-grade encryption protocols, with access controls and data governance practices designed specifically for health system environments. A BAA and full security documentation are available upon request during the evaluation process.

A: InstaNote isn't built on a single AI model; we use the best performing LLMs that produce the highest-level accuracy by specialty and geography combined with AI trained on our proprietary clinical database, the largest in the industry. That combination produces documentation with precise clinical terminology and notes structures that match your templates and specialty requirements, across 110+ languages.  We continuously update our AI so customers always have the most accurate solution.